local auction house privacy policy
Your privacy is important to us. It is Local Auction House's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://localauctionhouse.co.uk, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This privacy policy does not apply to any of your activities after you leave our site.
This policy is effective as of 12 March 2025.
Last updated: 12 April 2025.
information we collect
Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.
- voluntarily provided: any information you knowingly and actively provide us when using or participating in any of our services and promotions.
- automatically collected: any information automatically sent by your devices in the course of accessing our products and services.
log data
When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include your device’s IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on each page, and other details.
Additionally, if you encounter certain errors while using the site, we may collect data about the error and the circumstances surrounding it. This may include technical details about your device, what you were trying to do, and other technical information.
While this information may not personally identify you by itself, it may be possible to combine it with other data to personally identify individual persons.
device data
When you visit our website or interact with our services, we may automatically collect data about your device, such as geo-location data, depending on your device and software settings.
personal information
We may ask for personal information, such as:
- name
- phone/mobile number
- home/mailing address
user-generated content
User-generated content refers to materials (text, image and/or video) voluntarily supplied to us by our users for publication on our website or social media. Once published, it may be accessible to third parties not covered by this privacy policy.
legitimate reasons for processing your personal information
We only collect and use your personal information when we have a legitimate reason for doing so and only to the extent necessary to provide our services to you.
collection and use of information
We may collect personal information when you:
- register for an account
- post a comment or review
- use a mobile device or web browser to access our content
- contact us via email or social media
- mention us on social media
We may use your information to:
- provide core features and services
- deliver products and/or services to you
- contact and communicate with you
- for internal record keeping and administrative purposes
- comply with legal obligations
security of your personal information
We protect the personal information we collect using commercially acceptable means to prevent loss, theft, unauthorised access, disclosure, copying, use or modification.
No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for selecting secure passwords and maintaining the security of your own information.
how long we keep your personal information
We retain your personal information only for as long as necessary. If no longer required, we delete or anonymise it. We may retain information longer for legal, accounting, or public interest purposes.
children’s privacy
We do not knowingly collect personal information about children under 13.
disclosure of personal information to third parties
We may disclose personal information to affiliated companies, service providers, contractors, and authorities, as required.
third-party services we currently use
- Google Analytics
- SendGrid
international transfers of personal information
We store and process data primarily in the United Kingdom. Transfers to other countries will follow applicable laws and be protected appropriately.
your rights and controlling your personal information
You may access, correct, delete, or restrict your personal information. You can withdraw consent for marketing at any time and lodge complaints with data protection authorities if needed.
use of cookies
We use cookies to collect information about you and your activity across our site. Please refer to our Cookie Policy for details.
business transfers
If we are acquired or merge with another entity, your information may be transferred as part of that process.
limits of our policy
Our website may link to external sites. We are not responsible for the content or practices of those sites.
changes to this policy
We may update this policy to reflect changes to our practices or for legal, regulatory, or operational reasons.
contact us
For any questions or concerns regarding your privacy, you may contact us:
Local Auction Team
team@localauctionhouse.co.uk
